Checkout the video below of Professor Robert Sutton presenting on “Scaling Up Excellence” at Agile2012. Bob digs into the lessons that he and Hayagreeva Rao learned about spreading excellence from people and places that have it to those that don’t. Scaling depends on instilling and spreading a mindset, not just growing a big footprint as fast as you can. Scaling involves decisions around trade-offs between more versus better, do things alone versus with others, strict replication versus local variations in what is scaled and how it spread.
Scaling Up Excellence
