Check out the video below of Julie Wyman and Mark Grove presenting on “What’s Really Going on? An Observational Workshop” at the Washington DC Scrum User Group (DCSUG). They show us how observation is a powerful tool, but one which we may not take advantage to its true potential. By learning how to expand our observational skills in a non-biased and non-judgmental manner, we can gain a deeper understanding of team dynamics and interactions allowing us to offer more meaningful and impactful support, coaching, and empathy. Because there are many observational aspects that pass us by, the best way to become more observant is through deliberate practice.