Now that we’ve looked at individual development, let’s look at team development and the journey a team takes to become a high-performing team. The most known model is Bruce Tuckman’s stages of group development from forming, norming, storming, and performing. A team goes through these stages as they transition from coordinating to cooperating to collaborating to hyper-performing. These phases are all necessary and inevitable for a team to grow and mature to a level capable and ready to face challenges, tackle impediments, brainstorm solutions, plan out their work, and regularly deliver on their goals.
Forming
The team is still new or new members have just joined or left the team. It’s more like a group of individuals still trying to get to know each other and learn more about the work ahead. The focus is on tackling tasks and working independently. The group may be motivated but it’s more individualistic motivation as the group is usually relatively uninformed of the larger vision/goal. Team members are usually on their best behavior but very focused on themselves.
Storming
Now that the group has been together for a while, personality clashes start to appear. Members become more opinionated. There is tension and disagreements. Members are wary of dominating personalities or diminishing responsibilities, and question leadership decisions. Differences and disagreements must be resolved before the team can progress out of this stage. The duration, intensity, and destructiveness of the “storms” varies from team to team. Conflict and disagreements provide different perspectives that can make the team stronger, more versatile, and more effective. The tolerance of each team member and their differences should be emphasized. Leaders have a key role in guiding the team through this phase. They need to be more available or more directive in their guidance until the team members learn how to resolve their differences and how to work together more comfortably.
Norming
At this stage, the team has learned to tolerate each other, are open to new and different ideas, accept each other, respect what each person brings to the table, and are focused on collectively achieving the overall common goal. Individual and personal differences generally give way to that overarching bigger picture. Leaders here have to ensure that the team does not get too comfortable with each other and completely avoid conflict as that might lead to tunnel vision and a lack of creativity and innovation.
Performing
This is the stage we want the team to get to as quickly as possible and have them stay at for as long as possible. At this stage, the team is diverse with varied personalities and skills, respectful of each other and their contributions, open to new ideas, courageous to raise impediments and overcome them, focused on achieving the main goal, and committed to each other’s success. They are motivated, knowledgeable, competent, and self-organizing requiring little supervision. Dissent is expected and allowed as long as it is channeled through means acceptable to the team and decision-making is handled as close to the team as possible with leadership being more on the informed side than actively participating.
It is important to note that any change in team composition or leadership will result in the team cycling through these stages as the team adjusts to its new dynamic and norms.
Learn More
Learn more about the Tuckman Model in the Building High Performing Teams Workshop.
Also check out the complete Fostering Self-organizing Teams series:
- What is a Self-organizing Team?
- Scrum Magic! Do Scrum – Become Hype-productive!
- 3 Models for Skills Acquisition
- The 3 Stages of Shu Ha Ri for Gaining Knowledge
- The Dreyfus Model of Skills Acquisition
- Situational Leadership
- Tuckman’s Stages of Group Development
- Drexler/Sibbet Team Performance Model
- The ScrumMaster’s Role is Fostering a High Performing Self-Organizing Team
- 7 Attributes of a Self-Organizing Team
- Delegation Board for Fostering a Self-Organizing Team
- The ScrumMaster’s Progressive Delegation Responsibility
- Fostering Self-Organizing Teams Presentation