Delivering Digital Services to our stakeholders and customers is hard and the overall industry success rates are dismal. The reasons are many, but some of the most common problems are below. Do any of these sound familiar? Long and painful testing cycles: After months and months of coding an application, the team declares it done (but…

The term Digital Services refers to the electronic delivery of information including data and content across multiple platforms and devices like web or mobile. Information is presented in a way that is easy to use and understand and typically involves transactional services such as submitting forms for processing and receiving benefits. Think of applying for a…